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Refund Eligibility Unused Sessions

Refunds may be issued for unused personal training sessions if requested within 14 days of purchase.

 

 

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​Used Sessions

No refunds will be given for sessions that have already been completed. Packages: If you purchased a package and wish to cancel, a prorated refund may be issued for the remaining unused sessions, minus any applicable administrative fees.

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Cancellation Policy

Clients must cancel or reschedule appointments at least 24 hours in advance. Failure to do so will result in the session being forfeited and non-refundable. Emergency situations may be considered on a case-by-case basis.

 

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Trainer Cancellation

If your trainer cancels a session and it cannot be rescheduled within a reasonable time, a full refund or credit will be offered for that session.

 

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Non-Transferable

Training sessions and packages are non-transferable to another person unless otherwise approved in writing by management.

 

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Medical Issues

If you are unable to continue training due to a medical condition, a prorated refund may be issued with valid medical documentation.

 

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How to Request a Refund 

To request a refund, please contact us at NOAHHTRAINS@GMAIL.COM with your name, purchase details, and reason for the request. Refunds will be processed within 7–10 business days if approved.

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NOTICE

 

 

Here at NOAHHTRAINS we are committed to helping you reach your fitness goals. If you are not satisfied with our personal training services, we offer the following refund policy.